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Ultra Mobile Facts: 139 Details & 76 Highlights
Booking online should be easy. We looked at Ultra Mobile’s 139 specs — like general information, service availability, network technology & speed & performance — to help you avoid post-click regret.
A fast snapshot of the Ultra Mobile, covering its standout detail and what you can expect right out of the box.
Ultra Mobile
Ultra Mobile offers affordable prepaid mobile plans with talk, text, and data on T-Mobile's nationwide 5G/LTE network, with options ranging from basic data packages to unlimited plans.
Details & Facts 139
Features measured. Drama avoided.
Specs with context. That’s what we do. Here’s how the Ultra Mobile measures up from real features, not just marketing fluff — with honest pros and cons.
General Information 10
Ultra Mobile Service Tier Name
What is the service tier name?
74 Ultra Mobile 0 Votes Talk & Text Plan, 4GB Plan, 8GB Plan, 12GB Plan, 24GB Plan, Ultra Unlimited Plan, Ultra Unlimited+ Plan
63 Internet Service Providers in this range Full Fibre Broadband
Ultra Mobile
The available service tiers include various data plans such as the Talk & Text Plan, 4GB Plan, 8GB Plan, 12GB Plan, 24GB Plan, and both Ultra Unlimited Plan and Ultra Unlimited+ Plan.
Identifies the marketing or tier label of the ISP plan.
When it comes to Service Tier Name, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11 score measurement.
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Ultra Mobile Network Architecture Overview
What is the network architecture overview?
47 Ultra Mobile 0 Votes Distributed
44 Internet Service Providers in this range Centralized
Ultra Mobile
The network utilizes a Distributed architecture, which can offer increased resilience and potentially lower latency by spreading infrastructure across multiple locations.
An overview of the network architecture, indicating its structure and layout.
When it comes to Network Architecture Overview, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 3 score measurement.
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Ultra Mobile Connection Type
What is the connection type?
97 Ultra Mobile 0 Votes Fiber
71 Internet Service Providers in this range Fiber
Ultra Mobile
The connection type used is Fiber, offering high-speed and reliable internet service through optical fiber cables.
Indicates the medium used to deliver the internet connection.
When it comes to Connection Type, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 26 score measurement.
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Ultra Mobile Service Type
What is the service type?
27 Ultra Mobile 0 Votes Residential
29 Internet Service Providers in this range Residential
Defines the general classification of the ISP plan.
When it comes to Service Type, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
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Ultra Mobile Service Category
What is the service category?
97 Ultra Mobile 0 Votes Mobile Broadband
72 Internet Service Providers in this range Broadband
Shows the broader service classification.
When it comes to Service Category, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 25 score measurement.
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Ultra Mobile Target Customer Segment
What is the target customer segment?
27 Ultra Mobile 0 Votes Individuals, Families
35 Internet Service Providers in this range Individuals, Families
Defines who the plan is targeted toward.
When it comes to Target Customer Segment, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 8 score measurement.
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Ultra Mobile Use Case Type
What is the use case type?
72 Ultra Mobile 0 Votes Streaming, Browsing
68 Internet Service Providers in this range Streaming, Gaming, Work-from-home, Browsing
Describes the ideal intended usage scenarios.
When it comes to Use Case Type, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Ultra Mobile Ideal Environment
What is the ideal environment for the service?
32 Ultra Mobile 0 Votes Indoor, Outdoor
29 Internet Service Providers in this range Indoor
The recommended environment for optimal service performance.
When it comes to Ideal Environment, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 3 score measurement.
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Ultra Mobile User Profile Recommendation
What is the recommended profile for the user?
87 Ultra Mobile 0 Votes Based on Usage
75 Internet Service Providers in this range Based on Usage
The personalized recommendation for selecting the best service provider based on user-specific factors.
When it comes to User Profile Recommendation, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
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Ultra Mobile Supported Property Types
What property types are supported?
47 Ultra Mobile 0 Votes Home, Apartment, Office, Retail
35 Internet Service Providers in this range Home, Apartment
Indicates which property types the ISP supports.
When it comes to Supported Property Types, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
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Service Availability 8
Ultra Mobile Service Qualification Requirement
What is the service qualification requirement?
67 Ultra Mobile 0 Votes Conditional
49 Internet Service Providers in this range Conditional
Ultra Mobile
Service qualification is Conditional, meaning availability depends on specific criteria like location, infrastructure, or other technical requirements.
The conditions or criteria that need to be met to qualify for the service.
When it comes to Service Qualification Requirement, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 18 score measurement.
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Ultra Mobile Building Type Support
What building types are supported?
50 Ultra Mobile 0 Votes Single-family home, Apartment, Condo, Office
40 Internet Service Providers in this range Single-family home, Apartment, Condo
Ultra Mobile
The service supports various building types, including Single-family home, Apartment, Condo, and Office environments, offering broad compatibility.
Lists property structures that can be serviced.
When it comes to Building Type Support, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Ultra Mobile Coverage Region
What is the coverage region?
77 Ultra Mobile 0 Votes National, International
55 Internet Service Providers in this range National
The geographical area where the service is available.
When it comes to Coverage Region, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 22 score measurement.
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Ultra Mobile Availability Type
What is the availability type?
97 Ultra Mobile 0 Votes Nationwide
78 Internet Service Providers in this range Nationwide
Specifies the scale of availability.
When it comes to Availability Type, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 19 score measurement.
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Ultra Mobile Infrastructure Requirement
What is the infrastructure requirement?
0 Ultra Mobile 0 Votes None
58 Internet Service Providers in this range Fiber Optic
The necessary infrastructure required for the service to be available.
When it comes to Infrastructure Requirement, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 58 score measurement.
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Ultra Mobile Address Verification Method
What is the address verification method?
67 Ultra Mobile 0 Votes Database lookup
65 Internet Service Providers in this range Database lookup
Method used to confirm serviceability.
When it comes to Address Verification Method, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 2 score measurement.
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Ultra Mobile Service Activation Eligibility
Is the service activation eligible?
47 Ultra Mobile 0 Votes Available
57 Internet Service Providers in this range Conditional
Whether the service is eligible for activation in a particular area or under certain conditions.
When it comes to Service Activation Eligibility, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 10 score measurement.
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Ultra Mobile Port Availability
Is there port availability?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates whether a physical port or connection line already exists at the address.
When it comes to Port Availability, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Network Technology 10
Ultra Mobile Backbone Technology
What is the backbone technology used?
97 Ultra Mobile 0 Votes Fiber Optic
87 Internet Service Providers in this range Fiber Optic
Ultra Mobile
The backbone technology of the network is Fiber Optic, providing a high-capacity and reliable core infrastructure.
The core infrastructure technology that carries data across the network.
When it comes to Backbone Technology, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Ultra Mobile IPv4 Support
Is IPv4 supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ultra Mobile
This service provides IPv4 support, which is the current widely used internet protocol for assigning unique addresses to devices on a network.
Indicates the ISP supports IPv4 addressing.
When it comes to IPv4 Support, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Ultra Mobile Primary Technology
What is the primary technology?
92 Ultra Mobile 0 Votes 5G
69 Internet Service Providers in this range Fiber
The main technology used to deliver the service.
When it comes to Primary Technology, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 23 score measurement.
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Ultra Mobile Secondary Technology
What is the secondary technology?
77 Ultra Mobile 0 Votes 4G LTE
20 Internet Service Providers in this range None
Any supplementary technology supporting service delivery.
When it comes to Secondary Technology, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 57 score measurement.
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Ultra Mobile Last-Mile Technology
What is the last-mile technology?
97 Ultra Mobile 0 Votes Fiber-to-the-home
81 Internet Service Providers in this range Fiber-to-the-home
Technology used between network node and the customer's premises.
When it comes to Last-Mile Technology, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
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Ultra Mobile Supported Network Protocols
What network protocols are supported?
62 Ultra Mobile 0 Votes DHCP, CGNAT
46 Internet Service Providers in this range DHCP, CGNAT
Network protocols supported by the ISP.
When it comes to Supported Network Protocols, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
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Ultra Mobile IPv6 Support
Is IPv6 supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates the ISP supports IPv6 addressing.
When it comes to IPv6 Support, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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Ultra Mobile Dual-Stack Support
Is dual-stack supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Shows if IPv4 and IPv6 run simultaneously.
When it comes to Dual-Stack Support, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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Ultra Mobile Channel Bonding Support
Is channel bonding supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether multiple channels can be combined to increase throughput.
When it comes to Channel Bonding Support, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 26 score measurement.
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Ultra Mobile Modulation Standard
What is the modulation standard?
87 Ultra Mobile 0 Votes OFDM
81 Internet Service Providers in this range OFDM
Indicates the encoding method for transmitting data.
When it comes to Modulation Standard, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
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Speed & Performance 10
Ultra Mobile HD Streaming Performance Rating
What is the HD streaming performance rating?
37 Ultra Mobile 0 Votes Fair
85 Internet Service Providers in this range Excellent
Ultra Mobile
The service has a Fair rating for HD streaming performance, suggesting it generally supports high-definition content but might experience occasional buffering or quality degradation.
Performance level when streaming HD content.
When it comes to HD Streaming Performance Rating, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 48 score measurement.
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Ultra Mobile Download Speed
What is the download speed?
22 Ultra Mobile 0 Votes 25-100 Mbps
24 Internet Service Providers in this range 25-100 Mbps
Maximum downstream bandwidth offered.
When it comes to Download Speed, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
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Ultra Mobile Upload Speed
What is the upload speed?
37 Ultra Mobile 0 Votes 25-100 Mbps
35 Internet Service Providers in this range 25-100 Mbps
Maximum upstream bandwidth offered.
When it comes to Upload Speed, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 2 score measurement.
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Ultra Mobile Latency
What is the latency?
17 ms 0Votes
17.98 ms (Average)
Measures responsiveness of the network.
When it comes to Latency, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1.0 ms measurement.
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Ultra Mobile Peak Hour Performance
What is the peak hour performance?
27 Ultra Mobile 0 Votes Fair
72 Internet Service Providers in this range Excellent
Indicates service consistency during peak usage.
When it comes to Peak Hour Performance, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 45 score measurement.
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Ultra Mobile 4K Streaming Performance Rating
What is the 4K streaming performance rating?
97 Ultra Mobile 0 Votes Excellent
78 Internet Service Providers in this range Excellent
Rates performance for 4K video streaming.
When it comes to 4K Streaming Performance Rating, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 19 score measurement.
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Ultra Mobile Packet Loss Rate
What is the packet loss rate?
0 Ultra Mobile 0 Votes Low
19 Internet Service Providers in this range Low
The rate at which data packets are lost during transmission across the network.
When it comes to Packet Loss Rate, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 19 score measurement.
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Ultra Mobile Gaming Performance Rating
What is the gaming performance rating?
97 Ultra Mobile 0 Votes Excellent
78 Internet Service Providers in this range Excellent
Rates suitability for online gaming.
When it comes to Gaming Performance Rating, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 19 score measurement.
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Ultra Mobile Cloud Backup Performance
What is the cloud backup performance?
97 Ultra Mobile 0 Votes Excellent
67 Internet Service Providers in this range Excellent
Evaluates performance for cloud data transfers.
When it comes to Cloud Backup Performance, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 30 score measurement.
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Ultra Mobile VPN Performance
What is the VPN performance?
30 Ultra Mobile 0 Votes Fair
70 Internet Service Providers in this range Excellent
Indicates how well the network handles VPN connections.
When it comes to VPN Performance, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 40 score measurement.
Don’t keep it to yourself — be the first to react and review the VPN Performance on Ultra Mobile ◉ and help others decide!
Data & Usage 11
Ultra Mobile Monthly Data Allowance
What is the monthly data allowance?
60 GB 0Votes
180.71 GB (Average)
Ultra Mobile
The monthly data allowance for this plan is 60 GB. This represents the total amount of high-speed data available each billing cycle.
The amount of monthly data included in the plan.
When it comes to Monthly Data Allowance, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 120.7 GB measurement.
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Ultra Mobile Throttling Speed
What is the throttling speed?
0 Mbps 0Votes
172.4 Mbps (Average)
Ultra Mobile
The throttling speed is set to 0 Mbps, which means that once a data cap is reached, service is typically paused or charged per use rather than slowed down.
Connection speed after throttling is triggered.
When it comes to Throttling Speed, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Prioritization Policy
What is the prioritization policy?
47 Ultra Mobile 0 Votes Standard Priority
49 Internet Service Providers in this range Standard Priority
Ultra Mobile
The network operates on a Standard Priority policy, meaning traffic is generally treated equally, without specific prioritization for certain applications or users.
Defines how the user’s traffic is prioritized during congestion.
When it comes to Prioritization Policy, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Prioritization Policy on Ultra Mobile ◉ and help others decide!
Ultra Mobile Usage Transparency Tools
What usage transparency tools are provided?
82 Ultra Mobile 0 Votes App Dashboard, Web Portal
73 Internet Service Providers in this range App Dashboard, Web Portal
Ultra Mobile
Customers can monitor their usage through tools like an App Dashboard and a Web Portal, providing transparency on data consumption.
Tools available to monitor real-time data usage.
When it comes to Usage Transparency Tools, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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Ultra Mobile Throttling Threshold
What is the throttling threshold?
35 GB 0Votes
302.76 GB (Average)
Data usage level at which speed reductions are applied.
When it comes to Throttling Threshold, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 267.8 GB measurement.
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Ultra Mobile Peak and Off-Peak Quota
What is the peak and off-peak quota?
27 Ultra Mobile 0 Votes Unified Quota
16 Internet Service Providers in this range None
The difference in data usage allocation during peak and off-peak hours.
When it comes to Peak and Off-Peak Quota, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11 score measurement.
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Ultra Mobile Fair Use Policy Severity
What is the fair use policy severity?
47 Ultra Mobile 0 Votes Moderate
53 Internet Service Providers in this range Light
Indicates how aggressive the FUP restrictions are.
When it comes to Fair Use Policy Severity, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 6 score measurement.
Don’t keep it to yourself — be the first to react and review the Fair Use Policy Severity on Ultra Mobile ◉ and help others decide!
Ultra Mobile Network Management Policy
What is the network management policy?
52 Ultra Mobile 0 Votes Throttling, Traffic Shaping
58 Internet Service Providers in this range QoS
The approach or strategy used to manage network traffic and ensure optimal performance.
When it comes to Network Management Policy, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 6 score measurement.
Don’t keep it to yourself — be the first to react and review the Network Management Policy on Ultra Mobile ◉ and help others decide!
Ultra Mobile Heavy-Use Suitability
What is the heavy-use suitability?
97 Ultra Mobile 0 Votes Heavy Users
80 Internet Service Providers in this range Heavy Users
Indicates which user type the plan is suitable for.
When it comes to Heavy-Use Suitability, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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Ultra Mobile Data Rollover Availability
Is data rollover available?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates whether unused data rolls over to the next month.
When it comes to Data Rollover Availability, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Data Rollover Availability on Ultra Mobile ◉ and help others decide!
Ultra Mobile Data-Usage Notification
Are data-usage notifications available?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates whether alerts are sent when usage approaches limits.
When it comes to Data-Usage Notification, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
Don’t keep it to yourself — be the first to react and review the Data-Usage Notification on Ultra Mobile ◉ and help others decide!
Hardware & Equipment 10
Ultra Mobile Hardware Warranty
What is the hardware warranty period?
12 months 0Votes
14.68 months (Average)
Duration of the warranty on provided hardware.
When it comes to Hardware Warranty, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2.7 months measurement.
Don’t keep it to yourself — be the first to react and review the Hardware Warranty on Ultra Mobile ◉ and help others decide!
Ultra Mobile Self-Install Hardware Kit
Is a self-install hardware kit included?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates whether a do-it-yourself installation kit is included.
When it comes to Self-Install Hardware Kit, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
Don’t keep it to yourself — be the first to react and review the Self-Install Hardware Kit on Ultra Mobile ◉ and help others decide!
Ultra Mobile Equipment Purchase Option
Is there an equipment purchase option?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates whether the customer can buy the equipment outright.
When it comes to Equipment Purchase Option, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 22 score measurement.
Don’t keep it to yourself — be the first to react and review the Equipment Purchase Option on Ultra Mobile ◉ and help others decide!
Ultra Mobile Modem Type
What is the modem type?
87 Ultra Mobile 0 Votes Fiber ONT
80 Internet Service Providers in this range Fiber ONT
The technology type of the modem provided or required for the service.
When it comes to Modem Type, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
Don’t keep it to yourself — be the first to react and review the Modem Type on Ultra Mobile ◉ and help others decide!
Ultra Mobile Router Type
What is the router type?
37 Ultra Mobile 0 Votes WiFi Router
32 Internet Service Providers in this range WiFi Router
Specifies the type of router included or supported.
When it comes to Router Type, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
Don’t keep it to yourself — be the first to react and review the Router Type on Ultra Mobile ◉ and help others decide!
Ultra Mobile External Antenna Support
Does the hardware support external antennas?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates whether external WiFi antennas can be added.
When it comes to External Antenna Support, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the External Antenna Support on Ultra Mobile ◉ and help others decide!
Ultra Mobile Mesh Network Compatibility
Is the hardware compatible with mesh networks?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates whether the hardware works with mesh WiFi systems.
When it comes to Mesh Network Compatibility, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Mesh Network Compatibility on Ultra Mobile ◉ and help others decide!
Ultra Mobile UPS/Backup Power Support
Does the hardware support backup power?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the hardware supports battery backup or UPS integration.
When it comes to UPS/Backup Power Support, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the UPS/Backup Power Support on Ultra Mobile ◉ and help others decide!
Ultra Mobile Equipment Rental Fee
What is the equipment rental fee?
67 Ultra Mobile 0 Votes $0
61 Internet Service Providers in this range $0
Monthly cost to rent the ISP's hardware.
When it comes to Equipment Rental Fee, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
Don’t keep it to yourself — be the first to react and review the Equipment Rental Fee on Ultra Mobile ◉ and help others decide!
Ultra Mobile Number of Mesh Nodes
How many mesh nodes are included?
0 Ultra Mobile 0 Votes 0
Internet Service Provider in this range Who knows? (Help us out by suggesting one!)
Number of mesh nodes bundled with the plan.
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Installation & Setup 12
Ultra Mobile Installation Type
What is the installation type?
77 Ultra Mobile 0 Votes Self-Install
60 Internet Service Providers in this range Professional
Ultra Mobile
The primary installation method is Self-Install, giving customers the flexibility to set up their service themselves.
Defines how the service is installed.
When it comes to Installation Type, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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Ultra Mobile Self-Installation Difficulty
What is the self-installation difficulty?
97 Ultra Mobile 0 Votes Easy
68 Internet Service Providers in this range Easy
Ultra Mobile
Self-installation is rated as Easy, suggesting that users can set up their service without needing professional assistance.
Describes difficulty level of DIY installation.
When it comes to Self-Installation Difficulty, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 29 score measurement.
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Ultra Mobile Wiring Requirement
What is the wiring requirement?
0 Ultra Mobile 0 Votes None
45 Internet Service Providers in this range Fiber Drop
Ultra Mobile
There are None specified wiring requirements, indicating the service may rely on wireless technology or existing infrastructure.
Type of wiring needed for installation.
When it comes to Wiring Requirement, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 45 score measurement.
Don’t keep it to yourself — be the first to react and review the Wiring Requirement on Ultra Mobile ◉ and help others decide!
Ultra Mobile Installation Fee
What is the installation fee?
77 Ultra Mobile 0 Votes 0
66 Internet Service Providers in this range $0
Ultra Mobile
There is no installation fee, meaning customers will not be charged for the initial setup of their service.
Cost charged for the installation service.
When it comes to Installation Fee, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Professional Installation Availability
When it comes to Professional Installation Availability, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Equipment Activation Method
What is the equipment activation method?
62 Ultra Mobile 0 Votes Web Portal, App Activation
60 Internet Service Providers in this range Technician Activation
How the provided equipment is activated.
When it comes to Equipment Activation Method, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 2 score measurement.
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Ultra Mobile Installation Duration
What is the installation duration?
8 minutes 0Votes
62.47 minutes (Average)
Total time required to complete installation.
When it comes to Installation Duration, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 54.5 minutes measurement.
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Ultra Mobile Setup Guide Quality
What is the setup guide quality?
72 Ultra Mobile 0 Votes Good
70 Internet Service Providers in this range Good
Quality of instructions provided for installation.
When it comes to Setup Guide Quality, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 2 score measurement.
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Ultra Mobile Installation Appointment Wait Time
What is the installation appointment wait time?
0 days 0Votes
5.06 days (Average)
Time customers must wait for a technician appointment.
When it comes to Installation Appointment Wait Time, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Technician Entry Requirement
Does installation require technician entry?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Indicates whether a technician must enter the customer’s home.
When it comes to Technician Entry Requirement, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Wall Drilling Requirement
Is wall drilling required?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether drilling or modifications are needed during installation.
When it comes to Wall Drilling Requirement, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile ONT Placement Requirement
Is there an ONT placement requirement?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.
When it comes to ONT Placement Requirement, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Reliability & QoS 12
Ultra Mobile Network Redundancy Level
What is the network redundancy level?
72 Ultra Mobile 0 Votes High
60 Internet Service Providers in this range High
Ultra Mobile
The network provides a High level of redundancy, ensuring reliable service by having backup systems in place to prevent outages.
The level of redundancy in the network to ensure service continuity during failures.
When it comes to Network Redundancy Level, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
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Ultra Mobile Outage Frequency
How often do outages occur?
47 Ultra Mobile 0 Votes Occasional
81 Internet Service Providers in this range Rare
Ultra Mobile
The service experiences Occasional outages, meaning service interruptions may occur infrequently but are not a regular occurrence.
The frequency at which service outages occur.
When it comes to Outage Frequency, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 34 score measurement.
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Ultra Mobile Peak Usage Reliability
How reliable is the service during peak usage?
0 % 0Votes
91.79 % (Average)
The reliability of the network during peak usage times.
When it comes to Peak Usage Reliability, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Traffic Management Method
What is the traffic management method?
37 Ultra Mobile 0 Votes Throttling
59 Internet Service Providers in this range QoS
How the provider manages network traffic to ensure quality.
When it comes to Traffic Management Method, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 22 score measurement.
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Ultra Mobile Congestion Performance
How well does the network perform during congestion?
0 % 0Votes
86.87 % (Average)
The level of performance during high traffic periods.
When it comes to Congestion Performance, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Uptime Percentage
What is the uptime percentage?
99 % 0Votes
99.59 % (Average)
The percentage of time the network is operational.
When it comes to Uptime Percentage, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 0.6 % measurement.
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Ultra Mobile Outage Duration
How long do outages last?
1 hours 0Votes
1.46 hours (Average)
The average duration of service outages.
When it comes to Outage Duration, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 0.5 hours measurement.
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Ultra Mobile SLA Availability
Is there an SLA available?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the service level agreement is available.
When it comes to SLA Availability, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile SLA Compensation
Is there compensation for service interruptions?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider compensates for service disruptions.
When it comes to SLA Compensation, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile QoS Guarantee Level
What is the QoS guarantee level?
27 Ultra Mobile 0 Votes Low
53 Internet Service Providers in this range Medium
The level of quality of service guaranteed by the provider.
When it comes to QoS Guarantee Level, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 26 score measurement.
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Ultra Mobile Weather Impact Rating
How much does weather affect the service?
72 Ultra Mobile 0 Votes Moderate
86 Internet Service Providers in this range Low
The impact of weather conditions on the reliability and performance of the service.
When it comes to Weather Impact Rating, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 14 score measurement.
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Ultra Mobile Infrastructure Age
How old is the network infrastructure?
10 years 0Votes
6.47 years (Average)
The age of the network infrastructure.
When it comes to Infrastructure Age, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 3.5 years measurement.
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Security & Privacy 12
Ultra Mobile DDoS Protection
Is DDoS protection provided?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ultra Mobile
DDoS (Distributed Denial of Service) protection is included, which helps safeguard your connection from malicious attacks designed to disrupt service.
Whether the provider offers protection against Distributed Denial of Service (DDoS) attacks.
When it comes to DDoS Protection, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Ultra Mobile Parental Control Availability
Is parental control available?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ultra Mobile
Parental control features are available, allowing users to manage and restrict access to certain content for children or other family members.
Whether the provider offers parental controls to monitor and restrict online content.
When it comes to Parental Control Availability, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
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Ultra Mobile Traffic Logging Policy
What is the traffic logging policy?
37 Ultra Mobile 0 Votes Minimal Logs
39 Internet Service Providers in this range Minimal Logs
The provider's policy on logging user traffic and data.
When it comes to Traffic Logging Policy, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
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Ultra Mobile Account Security Features
What security features are in place for accounts?
57 Ultra Mobile 0 Votes Password Protection
63 Internet Service Providers in this range Password Protection
The security features in place to protect user accounts.
When it comes to Account Security Features, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 6 score measurement.
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Ultra Mobile Privacy Policy Rating
How would you rate the privacy policy?
57 Ultra Mobile 0 Votes Good
57 Internet Service Providers in this range Good
A rating based on how well the provider respects and protects user privacy.
When it comes to Privacy Policy Rating, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Encryption Standard
What encryption standard is used?
97 Ultra Mobile 0 Votes AES-256
85 Internet Service Providers in this range AES-256
The level of encryption used to protect data on the network.
When it comes to Encryption Standard, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
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Ultra Mobile Firewall Support
Is there firewall support?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider offers firewall protection for the network.
When it comes to Firewall Support, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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Ultra Mobile Device-Level Protection
Is device-level protection available?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider offers security features for individual devices on the network.
When it comes to Device-Level Protection, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Anti-Malware Protection
Is anti-malware protection provided?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider offers anti-malware protection to secure the network.
When it comes to Anti-Malware Protection, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile DNS Filtering
Is DNS filtering enabled?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider offers DNS filtering to block malicious or harmful websites.
When it comes to DNS Filtering, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile VPN Compatibility
Is VPN compatibility supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider supports VPN usage to encrypt user traffic.
When it comes to VPN Compatibility, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Ultra Mobile WiFi Guest Network Support
Is there WiFi guest network support?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider offers support for setting up a guest WiFi network.
When it comes to WiFi Guest Network Support, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Customer Support 11
Ultra Mobile Support Availability Hours
What are the support availability hours?
97 Ultra Mobile 0 Votes 24/7
68 Internet Service Providers in this range Business Hours
Ultra Mobile
Customer support is available 24/7, meaning assistance can be accessed at any time, day or night.
The hours during which customer support is available.
When it comes to Support Availability Hours, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 29 score measurement.
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Ultra Mobile Average Resolution Time
What is the average resolution time?
24 hours 0Votes
18.71 hours (Average)
Ultra Mobile
The average time it takes to resolve a customer support issue is 24 hours, which is equivalent to 1 day.
The average time taken to resolve customer issues.
When it comes to Average Resolution Time, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 5.3 hours measurement.
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Ultra Mobile Support Channels
What support channels are available?
64 Ultra Mobile 0 Votes Phone, Live Chat, Chatbot
47 Internet Service Providers in this range Phone, Email, Live Chat, Social Media
The available channels for contacting customer support.
When it comes to Support Channels, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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Ultra Mobile Multilingual Support Availability
Is multilingual support available?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider offers multilingual support for non-native speakers.
When it comes to Multilingual Support Availability, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 19 score measurement.
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Ultra Mobile Warranty Claim Process
What is the warranty claim process?
47 Ultra Mobile 0 Votes Moderate
72 Internet Service Providers in this range Simple
The ease of the warranty claim process for customers.
When it comes to Warranty Claim Process, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 25 score measurement.
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Ultra Mobile Support Quality Rating
How would you rate the support quality?
97 Ultra Mobile 0 Votes Excellent
70 Internet Service Providers in this range Good
A rating based on the overall quality of customer support provided.
When it comes to Support Quality Rating, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 27 score measurement.
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Ultra Mobile Knowledge Base Quality
How would you rate the knowledge base?
97 Ultra Mobile 0 Votes Excellent
70 Internet Service Providers in this range Good
The quality of the self-help resources provided in the knowledge base.
When it comes to Knowledge Base Quality, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 27 score measurement.
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Ultra Mobile Mobile App Support
Is mobile app support available?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider offers a mobile app for managing the service.
When it comes to Mobile App Support, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
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Ultra Mobile Chatbot Support
Is chatbot support available?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider uses a chatbot to assist customers.
When it comes to Chatbot Support, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 13 score measurement.
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Ultra Mobile Customer Satisfaction Rating
How would you rate your overall satisfaction?
97 Ultra Mobile 0 Votes Excellent
68 Internet Service Providers in this range Good
A rating based on overall customer feedback regarding service quality.
When it comes to Customer Satisfaction Rating, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 29 score measurement.
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Ultra Mobile Remote Troubleshooting Capability
Is remote troubleshooting available?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider offers remote troubleshooting for technical issues.
When it comes to Remote Troubleshooting Capability, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Contract & Policies 11
Ultra Mobile Contract Duration
What is the contract duration?
0 months 0Votes
13.72 months (Average)
Ultra Mobile
The contract duration is 0 months, indicating that the service operates on a month-to-month basis without a fixed-term commitment.
The duration for which the contract is valid.
When it comes to Contract Duration, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Contract Type
What type of contract is offered?
97 Ultra Mobile 0 Votes No Contract
67 Internet Service Providers in this range Fixed Term
The type of contract offered for the service.
When it comes to Contract Type, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 30 score measurement.
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Ultra Mobile Rate Lock Duration
What is the rate lock duration?
12 months 0Votes
14.47 months (Average)
The period during which the monthly rate is locked in.
When it comes to Rate Lock Duration, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2.5 months measurement.
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Ultra Mobile Early Termination Fee
What is the early termination fee?
17 Ultra Mobile 0 Votes 0
31 Internet Service Providers in this range $0
The fee charged if the contract is terminated before the agreed-upon date.
When it comes to Early Termination Fee, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Auto-Renewal Policy
Is there an auto-renewal policy?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the contract automatically renews after the initial term.
When it comes to Auto-Renewal Policy, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Ultra Mobile Acceptable Use Restrictions
What are the acceptable use restrictions?
47 Ultra Mobile 0 Votes Fair Use
49 Internet Service Providers in this range Fair Use
The rules or restrictions placed on how the service can be used.
When it comes to Acceptable Use Restrictions, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
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Ultra Mobile Speed Guarantee Policy
Is there a speed guarantee?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the provider guarantees a specific internet speed.
When it comes to Speed Guarantee Policy, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Service Trial Period
What is the service trial period?
0 days 0Votes
15.57 days (Average)
The length of time during which the service can be trialed.
When it comes to Service Trial Period, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Cancellation Policy
What is the cancellation policy?
97 Ultra Mobile 0 Votes 30 days
64 Internet Service Providers in this range 30 days
The policy governing the cancellation of the service.
When it comes to Cancellation Policy, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 33 score measurement.
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Ultra Mobile Overdue Policy
What is the overdue policy?
67 Ultra Mobile 0 Votes Service Suspension
53 Internet Service Providers in this range Late Fee, Service Suspension
The policy regarding overdue payments and late fees.
When it comes to Overdue Policy, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 14 score measurement.
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Ultra Mobile Relocation Policy
What is the relocation policy?
47 Ultra Mobile 0 Votes Free
66 Internet Service Providers in this range Fee-based
The policy for moving the service to a new location.
When it comes to Relocation Policy, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 19 score measurement.
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Additional Features & Add-Ons 11
Ultra Mobile Mobile Plan Bundle
Is a mobile bundle available?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ultra Mobile
This service offers a mobile plan bundle, allowing customers to combine multiple services or lines for potential savings and convenience.
Whether users can combine home internet with mobile plans
When it comes to Mobile Plan Bundle, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 20 score measurement.
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Ultra Mobile Seasonal Promo
Are seasonal promos available?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ultra Mobile
Seasonal promotions are offered, which may include special discounts or limited-time bundles throughout the year.
Whether the ISP regularly offers seasonal discounts or promos
When it comes to Seasonal Promo, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Ultra Mobile Static IP
Is a static IP available?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether a static IP can be added to the service
When it comes to Static IP, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Public IP
Is a public IP available?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the account receives a true public IP address
When it comes to Public IP, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Web Hosting Add-On
Is web hosting offered?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ability to add basic hosting or website space
When it comes to Web Hosting Add-On, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Email Account Add-On
Are email accounts provided?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether ISP provides email accounts as an add-on
When it comes to Email Account Add-On, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Cloud Storage Add-On
Is cloud storage offered?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Optional cloud storage service bundled with plan
When it comes to Cloud Storage Add-On, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile TV Bundle Compatibility
Is TV bundling supported?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether the service can be bundled with TV packages
When it comes to TV Bundle Compatibility, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Phone Bundle Compatibility
Is phone bundling supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether internet can be bundled with VoIP or phone service
When it comes to Phone Bundle Compatibility, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 15 score measurement.
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Ultra Mobile Smart Home Integration
Is smart home integration supported?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Support for ISP-provided smart devices or automation
When it comes to Smart Home Integration, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Ultra Mobile Gaming Optimization Feature
Is gaming optimization available?
No 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Enhancements for lower ping or optimized routing
When it comes to Gaming Optimization Feature, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ .
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Billing & Account 11
Ultra Mobile Auto-Pay
Is auto-pay supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ultra Mobile
Auto-pay is supported, enabling automatic recurring payments for your service to ensure bills are paid on time.
Whether automatic payments are available
When it comes to Auto-Pay, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Ultra Mobile Promotional Price Duration
How long does the promotional price last?
12 months 0Votes
10.53 months (Average)
Ultra Mobile
The promotional pricing lasts for 12 months, after which the standard rates are likely to apply. This gives customers a full year of discounted service.
Length of time promotional pricing applies
When it comes to Promotional Price Duration, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1.5 months measurement.
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Ultra Mobile Tax & Fee Breakdown Detail
How detailed is the tax & fee breakdown?
97 Ultra Mobile 0 Votes Detailed
64 Internet Service Providers in this range Standard
Ultra Mobile
The provider offers a Detailed breakdown of taxes and fees, ensuring full transparency in billing for customers.
How clearly taxes and fees are itemized
When it comes to Tax & Fee Breakdown Detail, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 33 score measurement.
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Ultra Mobile Subscription Management Tools
Are subscription management tools provided?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ultra Mobile
Tools for managing your subscription are available, allowing you to easily view, modify, or cancel your services.
Tools to modify plans, add-ons, or upgrades
When it comes to Subscription Management Tools, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Ultra Mobile Payment Methods
Which payment methods are supported?
45 Ultra Mobile 0 Votes Credit Card, Debit Card
45 Internet Service Providers in this range Credit Card, Debit Card, Bank Transfer
Ultra Mobile
Accepted payment methods include Credit Card and Debit Card, providing convenient options for billing.
Ways customers can pay their bill
When it comes to Payment Methods, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
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Ultra Mobile Billing Cycle
What is the billing cycle?
47 Ultra Mobile 0 Votes Monthly, Quarterly, Annual
86 Internet Service Providers in this range Monthly
Defines how often customers are billed
When it comes to Billing Cycle, Ultra Mobile ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 39 score measurement.
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Ultra Mobile Price Adjustment Frequency
What is the price adjustment frequency?
30 Ultra Mobile 0 Votes Annual
20 Internet Service Providers in this range Annual
How often the ISP changes its pricing
When it comes to Price Adjustment Frequency, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Ultra Mobile Bill Transparency Rating
What is the bill transparency rating?
87 Ultra Mobile 0 Votes Detailed
66 Internet Service Providers in this range High
How clearly the bill shows charges and fees
When it comes to Bill Transparency Rating, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 21 score measurement.
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Ultra Mobile Bill Notification Method
How are bill notifications sent?
42 Ultra Mobile 0 Votes Email, SMS
42 Internet Service Providers in this range Email
How customers are notified about new bills
When it comes to Bill Notification Method, Ultra Mobile ◉ is same as Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Bill Notification Method on Ultra Mobile ◉ and help others decide!
Ultra Mobile Multi-Account Management
Is multi-account management supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Ability to manage multiple accounts under one profile
When it comes to Multi-Account Management, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 19 score measurement.
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Ultra Mobile Paperless Billing
Is paperless billing supported?
Yes 0Votes Ultra Mobile
Yes Internet Service Providers in this range
Whether users can opt for digital-only bills
When it comes to Paperless Billing, Ultra Mobile ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Surveys
Because hot takes deserve votes.
Ultra Mobile Speed Performance
How fast is the internet connection you get with this Internet Service Provider?
Very fast — Over 1 Gbps 0Votes
Fast — 500 Mbps to 1 Gbps 0Votes
Average speed — 100 Mbps to 500 Mbps 0Votes
Slow — 50 Mbps to 100 Mbps 0Votes
Very slow — Under 50 Mbps 0Votes
Ultra Mobile Reliability
How reliable is the internet connection with this Internet Service Provider?
Very reliable — Almost no interruptions 0Votes
Reliable — Occasional brief interruptions 0Votes
Average reliability — Some noticeable interruptions 0Votes
Unreliable — Frequent outages 0Votes
Very unreliable — Constant interruptions 0Votes
Ultra Mobile Ease of Setup
How easy is it to set up the service with this Internet Service Provider?
Very easy — Quick and straightforward setup with clear instructions 0Votes
Easy — Simple setup, but may need some guidance 0Votes
Average — Requires some technical know-how to set up 0Votes
Difficult — Complicated setup process with unclear instructions 0Votes
Very difficult — Hard to set up and requires external help 0Votes
Ultra Mobile Pricing
How would you rate the pricing for this Internet Service Provider?
Great value for money — Affordable, with excellent performance 0Votes
Pretty good price — Reasonably priced for the service provided 0Votes
Fair deal — Reasonable pricing, but could be better 0Votes
Kinda pricey — Expensive for the service received 0Votes
Crazy expensive — Very high prices for what you get 0Votes
Ultra Mobile Data Allowance
How would you rate the data allowance offered by this Internet Service Provider?
Unlimited — No data limits or throttling 0Votes
Very generous — Large data allowance with high limits 0Votes
Fair allowance — Enough data for regular use, with occasional throttling 0Votes
Limited — Restricted data with potential overage charges 0Votes
Very limited — Very low data limit with frequent throttling or overage fees 0Votes
Ultra Mobile Network Coverage
How well does the network coverage perform in your area with this Internet Service Provider?
Excellent — Strong coverage in all areas, no dead spots 0Votes
Good — Reliable coverage in most areas, occasional weak spots 0Votes
Average — Fair coverage with noticeable gaps in certain areas 0Votes
Poor — Frequent connectivity issues in certain areas 0Votes
Very poor — Many areas with no service or very weak signals 0Votes
Ultra Mobile Additional Features
How would you rate the extra features provided by this Internet Service Provider?
Excellent — Provides a wide range of useful and innovative features 0Votes
Good — Includes several helpful features for enhanced service 0Votes
Average — Offers basic features, but lacks some extra functionality 0Votes
Poor — Few additional features, limited value 0Votes
Very poor — No extra features or functionality beyond the basic plan 0Votes
Ultra Mobile Latency
How would you rate the latency (ping) with this Internet Service Provider?
Very low — Under 10ms, perfect for gaming and real-time applications 0Votes
Low — 10ms to 30ms, good for most applications 0Votes
Average — 30ms to 60ms, okay for general browsing 0Votes
High — 60ms to 100ms, noticeable delays in some activities 0Votes
Very high — Over 100ms, causes delays and issues with real-time activities 0Votes
Ultra Mobile Bandwidth Consistency
How consistent is the bandwidth with this Internet Service Provider?
Very consistent — Speeds are stable throughout the day and night 0Votes
Very consistent — Speeds are stable throughout the day and night 0Votes
Average — Speeds can vary depending on the time of day 0Votes
Inconsistent — Frequent slowdowns, especially during peak hours 0Votes
Very inconsistent — Regular fluctuations in speed, even during non-peak times 0Votes
Ultra Mobile Service Reliability During Peak Hours
How reliable is the service during peak hours with this Internet Service Provider?
Very reliable — No noticeable slowdowns or interruptions 0Votes
Reliable — Occasionally slower speeds, but still usable 0Votes
Average — Speeds significantly drop, but still functional 0Votes
Unreliable — Frequent disruptions and noticeable slowdown during peak hours 0Votes
Very unreliable — Service is nearly unusable during peak hours 0Votes
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